Privacy Policy

Effective Date: 01 January 2026

Welcome to EpicMiles Travel. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our travel services.

By accessing or using our website (www.epicmilestravel.com), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information when you:

Submit travel inquiries
Book international tour packages
Apply for visa assistance
Contact us via phone, email, or WhatsApp

This information may include:

Full Name
Email Address
Phone Number
Passport details (for visa processing only)
Travel preferences
Payment details (processed securely via third-party payment gateways)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on website
Referral source

2. How We Use Your Information

We use your information to:

Process tour bookings and reservations
Provide visa assistance
Send booking confirmations and travel updates
Respond to customer inquiries
Improve our website and services
Run advertising campaigns (Google Ads, Meta Ads)
Ensure security and prevent fraud

We do NOT sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and tracking technologies including:

Google Analytics
Google Ads Conversion Tracking
Meta (Facebook) Pixel
Other advertising tools

These tools help us analyze website traffic, measure ad performance, and provide relevant advertisements. You may disable cookies in your browser settings at any time.

4. Google Advertising & Remarketing

We use Google Ads and remarketing services. Third-party vendors, including Google, use cookies to serve ads based on a user’s previous visits to our website.

Users can opt out of personalized advertising by visiting:
https://www.google.com/settings/ads

5. Sharing of Information

We may share necessary information with:

Airlines
Hotels
Cruise operators
Visa processing authorities
Travel insurance providers
Payment gateway providers
Government authorities (if legally required)

Information is shared strictly for service fulfillment purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your information
Withdraw consent for marketing communications

To exercise these rights, please contact us at: info@epicmilestravel.com

9. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors without parental consent.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

12. Contact Information

EpicMiles Travel

📍 Sy No. 25, Ground Floor, H No. 11-3-158,
Plot No. 26, Road No. 11,
Saroornagar, Sri Venkateshwara Colony,
Hyderabad, Telangana 500035

📧 Email: info@epicmilestravel.com
📞 Phone: +91 9133663395 / 9133663635
🌐 Website: www.epicmilestravel.com